Refund policy

At The Baby Blanket Store, we strive to ensure your satisfaction with every purchase. If you need to return an item, please review our return policy below.

30-Day Return Window

• You have 60 days from the date you receive your item to request a return.

Return Fees

• No fee for returning items.

How to Return an Item

Eligibility

• Items must be in the same condition as received, unworn or unused, with tags, and in the original packaging.
• A receipt or proof of purchase is required. If lost, we can look it up for you.
  

Start a Return

• Contact us at customerservice@thebabyblanketstore.com or call/text (415) 326-4819 to initiate a return.
• We will email you a pre-paid address label.
• Drop the package off at your local United States Post Office location.

Exchanges

• Return the item you have. Once initiated, we'll mail your replacement item out.

Refunds

• We will notify you once we’ve received and inspected your return.
• You’ll be automatically refunded on your original payment method immediately.
• Please remember it can take some time for your bank or credit card company to process and post the refund.
• If more than 10 business days have passed since we initiated your return, contact us at customerservice@thebabyblanketstore.com or call/text (415) 326-4819.

Exceptions / Non-Returnable Items

• Custom products (e.g., special orders, personalized items) are not eligible for returns unless damaged.

Damages and Issues

• Inspect your order upon receipt. Contact us as soon as possible if the item is defective or damaged, or if you receive the wrong item.

We will make it right! For any return questions, feel free to reach out to us at any time. We appreciate your business!